Terms and Conditions

Last updated: February 18, 2022

Please read these terms and conditions carefully before using any of Our Services.

Definitions

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

RCRdigital (referred to as either "RCRdigital," "Dana Xiong (proprietor)," "Rick Rowland (content creator)," or "We" in this Agreement) refers to RCRdigital, Las Vegas, Nevada.

You, Client, Agent, Agents, or Buyers Agent means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Acknowledgment

These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and RCRdigital. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.

Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users, and others who access or use the Service.

By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.

You represent that you are over the age of 18. RCRdigital does not permit those under 18 to use the Service.

Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of RCRdigital. Our Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your personal information when You use the Application or the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.

Photography

Prior to Photo Shoot

Time and date will be confirmed by both RCRdigital and client. All dates and times may not be available, and a mutually agreed-upon time that accommodates all parties will be reached and confirmed by all parties within 24 hours of scheduled photo shoot. All access info (i.e., lockbox code, gate code, etc.) will be disclosed to RCRdigital within 2–4 hours of photo shoot. Failure to disclose access information prior to scheduled time of photo shoot may result in cancellation of photography services. We will try our best to communicate with you if we need access info; however, access to the property is the responsibility of the agent requesting services.

During the Photo Shoot

RCRdigital is committed to showing every property at its absolute best. Rick will be able to provide professional-grade photos no matter the condition of the property. However, we strongly recommend that the property is prepared for photos prior to the photo shoot and is photo-ready at the time of the shoot. If large items need to be moved during the shoot, this could disrupt the photo shoot. If you feel this is necessary, please contact Rick for advice. Working together, we can make the property look its absolute best!

Small edits such as removing garbage bins, dish rags, opening/closing blinds, turning on/off lights, and so forth may be performed. If the agent is not present, RCRdigital will assume the property is photo-ready and shoot as-is.

Delivery of Photos

All photography is backed by a 100% satisfaction guarantee. Regular photo services do not have any upfront charges prior to the photo shoot. A proof sheet in PDF format will be emailed within 12 hours for approval. A PayPal invoice will be sent at the same time. Once paid, final photos will be released via Google Drive. If dissatisfied, contact RCRdigital for resolution.

Copyright and Use Permission

RCRdigital retains the copyright on all digital assets created by RCRdigital. Paid-for photos may be used for property marketing and business promotion. Buyer agents must contact RCRdigital directly for usage rights if they wish to use the photos.

Drone Photography

All drone photography is subject to FAA regulations, weather conditions, and other factors. If restricted, partial or full refunds may be considered on a case-by-case basis. Drone photography can be purchased stand-alone or as part of a package.

3D Matterport Tours

For residential shoots, 3D Matterport tours must be purchased with a photography package and require a compatible Matterport Pro account. Commercial-only services may be stand-alone. If an account is not compatible, RCRdigital may delete the scan within 14 days if no resolution is found. Please see our site for more detailed instructions and disclaimers.

Buyers’ Agent Terms for Use of Photos

RCRdigital allows a buyer’s agent to use existing property photos to represent the buyer’s side of a transaction, subject to certain restrictions. Print use is prohibited. Contact RCRdigital for full usage details.

Changes to These Terms and Conditions

We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material, We will make reasonable efforts to provide at least 30 days’ notice prior to new terms taking effect. By continuing to use Our Service after revisions become effective, You agree to be bound by the revised terms.

Contact Us

If you have any questions about these Terms and Conditions, You can contact us here:
Contact RCRdigital